These Terms and Conditions (“Terms”) govern your use of the Mossy Creek Mushrooms website, products, and services. By accessing our website or purchasing from us, you agree to these Terms in full. If you do not agree, please do not use our site or services.
This website is owned and operated by Mossy Creek Mushrooms. Throughout these Terms, “we,” “our,” and “us” refer to Mossy Creek Mushrooms.
By using this site, you confirm that:
We reserve the right to refuse service to anyone for any reason at any time.
Some products may only be available online and in limited quantities. We do our best to describe and display our products accurately, but we cannot guarantee that your screen will display colors or textures exactly as they appear in real life.
We may limit the sale of products to specific individuals, locations, or jurisdictions at our discretion. Product prices and descriptions are subject to change at any time without notice.
We do not offer refunds on living products, including but not limited to:
Once a living item leaves our facility, we lose all control over how it is handled, stored, or maintained. For this reason, all sales of living items are final.
We are happy to replace living products if they arrive damaged or unusable, provided you notify us within 48 hours of delivery and provide photographic evidence.
We only ship living mycelium products when they are mature and healthy. This may delay shipping beyond standard turnaround times.
We also reserve the right to delay shipments due to weather conditions (e.g., extreme heat or freezing) that may threaten product viability. While we strive to deliver quickly, we are not responsible for delays caused by weather or shipping carriers.
You agree to provide complete and accurate information when placing orders, including valid contact and payment details. We may cancel or limit orders that appear suspicious, duplicate, or placed by resellers without approval.
Mentorships, consultations, and coaching sessions are non-refundable once purchased. Scheduling adjustments may be possible, but cancellations are not eligible for a refund.
All other refund and return policies are outlined in our Returns Policy.
All content on this site — including images, text, logos, and digital materials — is the property of Mossy Creek Mushrooms or its content suppliers and may not be copied, distributed, or reused without permission.
By submitting comments, messages, or media to us (via email, web forms, or social media), you grant us a non-exclusive right to use and publish that content unless you explicitly request otherwise. We may, but are not obligated to, moderate or remove submissions.
We may offer access to third-party tools or websites. These are provided “as is” without warranties or guarantees. You use them at your own risk and should review the third-party provider’s own terms and privacy policies.
While we aim to be accurate, occasional errors in pricing, availability, or descriptions may occur. We reserve the right to correct any errors and to cancel or refuse orders placed with incorrect information.
You may not use our website or products to:
We reserve the right to terminate your use of our services if you violate these Terms.
Our products and services are provided “as is” without guarantees of availability, suitability, or performance. We do not guarantee that your use of the site will be uninterrupted or error-free.
To the fullest extent allowed by law, we are not liable for indirect, incidental, or consequential damages arising from your use of our products or services.
You agree to defend and hold harmless Mossy Creek Mushrooms, its staff, affiliates, and partners from any claims or liabilities arising from your use of our website or violation of these Terms.
If any part of these Terms is found to be unenforceable, the rest will remain in full effect.
These Terms are effective unless terminated by either party. We may suspend or terminate your access to our website or services at any time for any reason, especially if we suspect a violation of these Terms.
These Terms are governed by the laws of the State of Tennessee, United States.
We reserve the right to change these Terms at any time. Updates will be posted on this page. Continued use of our website after changes are posted means you accept the updated Terms.
If you have questions about these Terms, email us at:
mossycreekmushrooms@gmail.com
